Solutions · Third-party & vendor access
The people keeping your systems running don't work for you.
Contractors, MSP engineers and vendor support teams have to reach systems that aren't theirs. Today that means borrowing one of your accounts. HBX lets their own employer's identity stand in your systems instead, for one target and one window.
How this gets solved today
Vendors get access by borrowing your accounts.
An integrator needs three engineers on your equipment for a six-week commissioning. So you create three accounts in your own directory, mail out the first passwords, add them to a VPN group, and put an end date in a spreadsheet that nobody owns after the project manager rolls off.
You are onboarding people you never hired
Your directory fills with identities for staff of other companies. Your IT team runs joiner and leaver processes for headcount it has no visibility into and no authority over.
Both sides carry the same risk twice
The vendor is holding your credentials in their password manager. You are holding accounts for their people in your directory. Neither organization can answer for the other one's hygiene, and both get asked to in the audit.
What HBX does differently
The vendor's own login works in your system, for one job.
The engineer signs in with their own employer's sign-in system. That directory says who they are; your policy decides what they may reach here. Neither side has to import the other's users.
No standing account on your side
You don't create an account for them in your directory. There is no standing account, and no password of yours that outlives the job.
Attribution that reaches a human
Every access traces back to the individual their employer vouched for. When you ask who made the change, the answer is a name and an organization, not a supplier login shared by nine people.
Their leaver process reaches your systems
Disabled in their directory means unable to get in to yours, on the next attempt. A connection already open can be cut on its own. No ticket to your service desk, no spreadsheet.
We hold no certification and claim none. Where we stand on standards.
Who this covers
- MSPs
- System integrators
- Consultancies
- Contractors
Pick the supplier whose access you'd least like to explain.
Thirty minutes on that one relationship: who they are, what they reach, and what your audit currently says about it. We'll show you the version where nobody borrows an account.
People get a console → HBX Human Access. Agents get their own temporary access → HBX Agent Access.